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How lotto888 Handles Your Privacy

Your account data stays with us — not shared, not sold. This policy covers what we collect when you deposit via Touch 'n Go eWallet, Boost or GrabPay, how we store it, and what you can do with it.

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lotto888 How lotto888 Handles Your Privacy
PRIVACY CONTACT

Reach Us About Your Data

Live Chat Start a live chat from the lotto888 site footer any time you have a question about your stored data, cookie settings or account information requests.
Email Support Send a written data request or deletion query to our support address. We aim to acknowledge your request and confirm next steps within two business days.
Account Settings Update your marketing preferences, review saved payment methods or request a data summary directly from the settings panel inside your lotto888 account.
DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Secure Storage

Account credentials and payment references are stored with encryption at rest. Your Touch 'n Go eWallet or Boost transaction ID is never written to a plain-text log.

Cookie Control

Session cookies on lotto888 keep you logged in and remember your language choice. You can clear or block them via your browser; doing so will require you to log in again.

Data Retention

We keep your account records for the period required by applicable law. Once that period ends and your account is closed, personal data is deleted from active systems.

Access Requests

You can request a copy of the personal data we hold on your account. Submit the request through live chat or email and we will respond within the timeframe local law requires.

Common Questions About Your Data

We collect your name, contact details, and the device information used at registration. Payment method details — such as your Touch 'n Go eWallet or GrabPay reference — are added when you make your first deposit.

We do not sell your data. Payment processors like those handling Boost or DuitNow transfers receive only the transaction data needed to complete your deposit or withdrawal — nothing more.

Log in to your lotto888 account, go to account settings, and submit a data access request. Alternatively, contact support via live chat or email and we will process it within the legally required timeframe.

Yes. Once your account is closed and any legally required retention period has passed, we will remove your personal data from active systems. Contact support to start the process.

Cookies manage your login session and language preference. They do not store payment credentials. You can manage cookie settings through your browser at any time without affecting your account balance.

Reach our support team via live chat on lotto888 or by email. We will acknowledge your concern and outline the next steps, typically within two business days of receiving your message.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.